Midway through making juice this morning, my beloved juicer went boom. I was shocked because my Mother and Auntie have had their power juicer for years and it's still going strong with daily usage. We threw on some clothes and shot off to Costco like a rocket for a new juicer. I mentioned the broken juicer to the lady at the register and she said to bring back the broken one, no box, no receipt it didn't matter. So we came home, bundled the broken juicer in a bag (I did have the receipt, because I'm a control freak about most things,) drove back to Costoc and got the full purchase price plus tax credited back to my AMEX. Costco is the best!